Canada’s Air Passenger Protection Rights – Overview
If you have already forgotten, Canada introduced new air passenger protection rights effective July 15, 2019. These regulations can always be a bit complicated to [...]
Canada’s Air Passenger Protection Rights – Clear Communication
Clear Communication Official Regulation Passengers will be informed of their rights in a timely, clear and accessible way using simple, clear and concise language on [...]
Canada’s Air Passenger Protection Rights – Denied Boarding
Denied Boarding Official Regulation Denied boarding occurs when a passenger has a valid ticket for a flight, but is not allowed to board the flight [...]
Canada’s Air Passenger Protection Rights – Tarmac Delays
Tarmac Delays Official Regulation The regulations ensure that during tarmac delays – whether they occur in Canada or abroad – passengers are properly treated. Standards [...]
Canada’s Air Passenger Protection Rights – Baggage
Lost or Damaged Baggage Official Regulation Under the Montreal Convention, an international air transport treaty to which Canada is a party, airlines can be held [...]
Canada’s Air Passenger Protection Rights – Musical Instruments
Transportation of Musical Instruments Official Regulation Airlines will have to include, in their tariffs, terms and conditions of carriage regarding the transportation of musical instruments [...]
Travel Tip Thursday: Premium Economy Class – Learn the Difference
Airlines are often excellent at spinning rather mediocre products as the best thing to have ever existed for the customer. Premium Economy is one such [...]