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Canada’s Air Passenger Protection Rights – Overview

By |2019-08-28T03:12:32+00:00August 28th, 2019|Air Canada, Airlines, British Airways, Canada, Cathay Pacific, China Airlines, EVA Air, Flair, Lufthansa, Swiss, Swoop, ULCC, United, Vancouver, Westjet|

If you have already forgotten, Canada introduced new air passenger protection rights effective July 15, 2019. These regulations can always be a bit complicated to [...]

Canada’s Air Passenger Protection Rights – Clear Communication

By |2019-08-28T03:12:04+00:00August 28th, 2019|Air Canada, Airlines, British Airways, Canada, Cathay Pacific, China Airlines, EVA Air, Flair, Lufthansa, Swiss, Swoop, ULCC, United, Vancouver, Westjet|

Clear Communication Official Regulation Passengers will be informed of their rights in a timely, clear and accessible way using simple, clear and concise language on [...]

Canada’s Air Passenger Protection Rights – Denied Boarding

By |2019-08-28T03:11:00+00:00August 28th, 2019|Air Canada, Airlines, British Airways, Canada, Cathay Pacific, China Airlines, EVA Air, Flair, Lufthansa, Swiss, Swoop, ULCC, United, Vancouver, Westjet|

Denied Boarding Official Regulation Denied boarding occurs when a passenger has a valid ticket for a flight, but is not allowed to board the flight [...]

Canada’s Air Passenger Protection Rights – Tarmac Delays

By |2019-08-28T03:10:02+00:00August 28th, 2019|Air Canada, Airlines, British Airways, Canada, Cathay Pacific, China Airlines, EVA Air, Flair, Lufthansa, Swiss, Swoop, ULCC, United, Vancouver, Westjet|

Tarmac Delays Official Regulation The regulations ensure that during tarmac delays – whether they occur in Canada or abroad – passengers are properly treated.  Standards [...]

Canada’s Air Passenger Protection Rights – Baggage

By |2019-08-28T03:09:06+00:00August 28th, 2019|Air Canada, Airlines, British Airways, Canada, Cathay Pacific, China Airlines, EVA Air, Flair, Lufthansa, Swiss, Swoop, ULCC, United, Vancouver, Westjet|

Lost or Damaged Baggage Official Regulation Under the Montreal Convention, an international air transport treaty to which Canada is a party, airlines can be held [...]

Canada’s Air Passenger Protection Rights – Musical Instruments

By |2019-08-28T02:52:27+00:00August 28th, 2019|Air Canada, Airlines, British Airways, Canada, Cathay Pacific, China Airlines, EVA Air, Flair, Lufthansa, Swiss, Swoop, ULCC, United, Vancouver, Westjet|

Transportation of Musical Instruments Official Regulation Airlines will have to include, in their tariffs, terms and conditions of carriage regarding the transportation of musical instruments [...]